Provident CRM offers a complete Consultancy Service of all aspects of SugarCRM. This can be anything from a few hours advice, to a Fully Implemented Solution.
We have a large amount of experience in delivering the follow services:
- Server build, install and delivery
- Installation & Configuration
- Customisation and re-labelling
- Data Migration
- Data Cleansing
- Bespoke Module Creation
- Automation
- Integration with other applications
- Support packages
- System recovery
- Hosted solutions
- Upgrades
- Bespoke User and Administrator Training
White Papers
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CRM Vendor Pricing: A Comparative Analysis
Not all CRM systems are the same, and not all are priced the same. Use this informative document to help decipher some of the hidden costs of deploying leading CRM offerings, and see which product best fits your CRM needs and budget.
Grow Your Business, Not Your Support Costs
How can your company scale its customer base without scaling your support organization? This white paper details the strategies necessary to implement a responsive, agile support system that builds a loyal customer base in a cost-effective manner.
Try It, You’ll Like It
This white paper will provide an overview of the most common employee pitfalls encountered during a CRM implementation and how a well-planned training program can ensure end-user compliance. |
Hitting Your Numbers:
Creating Excellence with Commercial Open Source CRM Hitting Your Numbers: Creating Sales Excellence with Open Source CRM, outlines the key reasons how open source CRM can drive performance in your sales organization. This is the first in a series of Executive Briefs aimed at business departmental leaders’ unique CRM issues.
Streamlining Sales Processes to Boost Performance:
Five Best Practices for Optimizing the Sales Pipeline
Learn how to recognize the causes of these inefficiencies and the steps you can take to resolve those conflicts in your sales organization.
CRM: On-Demand or On-Site?
Choose the right deployment option
The rise of Software-as-a-Service (SaaS) is changing the way enterprises pay for and use customer relationship management (CRM) software. Should your company's CRM system be managed by an outside vendor or managed internally by your own IT staff? |
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Our services
Case Studies
Provident provide support and customisation services Quinn require for their SugarCRM system. To date the system contains 500,000 accounts with over 3 million opportunities and 2000 users. Provident provide support and customisation services. Please contact us for further examples of Enterprise and SME Customers that Provident have aided in deploying, maintaining and customising their SugarCRM installations.