Kickstart or Refresh your Teams SugarCRM skills in London this October by taking advantage of the following three courses being run immediately after the CRM Acceleration event in London :

• Administrator Fundamentals
  6 & 7 October
  

  Course Details

  This comprehensive course provides system administrators with the skills and best practices to administer SugarCRM for optimum results. Through a combination of power point slides and hands-on exercises, students will learn and apply the key competencies needed to set up, configure, maintain, and customise Sugar. This course is designed for both on-demand and on-premise administrators.

  Audience: Administrators

  Editions: SugarCRM Enterprise, SugarCRM Professional, SugarCRM Community Edition

  Version(s): 6.0, 6.1

  Cost: £1200

  Course Agenda

  1 Course Introduction
  2 Administrator Getting Started
  3 Implementing Users, Teams and Roles
  4 Using Sugar Studio
  5 Configuring Email Settings
  6 Creating Effective Workflows
  7 Installation Best Practices
  8 Upgrading Sugar
  9 Managing Product Catalogue
  10Setting up & Managing Forecasts
  

  
  

  Further information

  The training is located within 20 minutes of the CRM Acceleration Event.   Register today as places are limited.   We will forward you all of the details in relation to this course once you have registered.
  Click here to register for Administrator Fundamentals

• End User Training
  6 October
  

  Course Details

  This comprehensive one-day training provides your SugarCRM users the knowledge they need to use SugarCRM effectively and efficiently. Through a combination of power point slides and hands-on exercises students will become proficient at end user basics in order to fully leverage SugarCRM.

  Audience: SugarCRM End Users

  Editions: SugarCRM Enterprise, SugarCRM Professional, SugarCRM Community Edition

  Version(s): 6.0, 6.1

  Cost: £550

  Course Agenda

  1 Getting Started
  2 CRM Overview
  3 End-User Getting Started
  4 Working with Records
  5 Lead Management
  6 Opportunity Management
  7 Account and Contact Management
  8 Activity Management
  9 Creating Common Reports
  10Products and Quotes
  11Managing Forcasting
  12Email and Outlook Plug-in Overview
  13Overview of Custom Modules
  

  Further information

  The training is located within 20 minutes of the CRM Acceleration Event.   Register today as places are limited.   We will forward you all of the details in relation to this course once you have registered.
  Click here to register for End User Training

• Managing Campaigns
  6 October
  

  Course Details

  This comprehensive one-day training shows you how to use the Campaigns module to send email campaigns to your prospects and customers by creating email templates, creating targets and target lists, testing your campaigns, and reviewing the status of campaigns. Through a combination of power point slides and hands-on exercises students will become proficient working with the Campaigns Module to fully leverage SugarCRM.

  Audience: SugarCRM Marketing Professionals

  Editions: SugarCRM Enterprise, SugarCRM Professional, SugarCRM Community Edition

  Version(s): 6.0, 6.1

  Cost: £750

  Course Agenda

  1 Introduction to Campaigns
  2 Setting up Target Lists
  3 Generating Target lists from Reports
  4 Creating Opt-Out Links
  5 Creating Tracker URLs
  6 Email Bounce Handling
  7 Email Templates
  8 Testing your Campaign
  9 Reporting on Campaigns
  10Campaign Feedback
  11Drip Marketing Campaigns
  

  Further information

  The training is located within 20 minutes of the CRM Acceleration Event.   Register today as places are limited.   We will forward you all of the details in relation to this course once you have registered.
  Click here to register for Managing Campaigns